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CUSTOMER SURVEY

Customer Survey

"Strike while the iron is hot!"

It's an old saying that still rings true. The best time to give us feedback about your experience at Excellence Auto Collision Center is right now. Please take one minute, while the details of your appointment are still fresh in your mind and let our managers know how you feel about the auto body repair service you received. At Excellence Auto Collision Center we believe change is good and providing us with even the smallest details about your service helps us improve.

Strongly
Agree 		Agree Disagree Strongly
Disagree 		Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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Phone icon 916-333-4799 or 916-387-0580

What Our Customers Are Saying

Great customer service! Returned the truck looking brand new inside and out. This was part of an insurance claim and they worked for me, not the insurance company. They were very helpful in answering any questions I had and kept me in the loop the entire time. They carry many certifications and hold themselves to a high standard. I hope I do not get in another accident, but if I did, I'll be going back.

Sacramento, CA

, 10/21/2026

10/10! I was extremely satisfied my overall experience with Excellence Auto Collision. The entire team was incredibly helpful and provided clear guidance and support throughout the whole process. They kept me informed, answered my questions, and made what could have been a stressful experience feel smooth and manageable. I truly appreciated their help with the collision process.

Sacramento, CA

, 09/23/2026

friendly great customer service and helpful with the process clearly explaining what to expect communication was great

Sacramento, CA

, 09/07/2026

Awesome service! Great communication! Fixed right with zero issues! Truely EXCELLENCE!

Sacramento, CA

, 08/08/2026

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